Soft Skills are the combination of people skills, social skills, communication skills, emotional intelligence, and personality traits that make it easy to get along and work harmoniously with other people.
It is more development of EI / EQ in individual’s personality matters than the development of IQ. Together IQ and EI / EQ are responsible for a successful outcome.
What are soft skills?
“When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.” Dale Carnegie
Soft skills are personal habits and traits (A trait is a particular characteristic, quality, or tendency that someone or something has) that help in necessary interaction with workforce for effective and efficient operations output.
(Such as communication skills, leadership skills, or time management skills and others)
Soft skills dominate, both at getting job and job execution. These are not easy to test. Their value is gauged from the output results.
Development of soft Skills through Emotional Intelligence
What Is Emotional Intelligence (EI) ? or EQ
Emotional intelligence is the ability to understand the needs and feelings of oneself and other people, manage one’s feelings, and respond to others in appropriate ways.
The behaviour aspect is genetically inbuilt in human nature and can be developed for better management practices.
It can be developed through the knowledge of Emotional Intelligence (EI), also known as Emotional quotient (EQ)
It is a necessity to have an understanding of EI/EQ knowledge application for better management at the workplace.
EI/EQ helps in the development of individuals, in the development of team and in the development of leadership, which ultimately enhances the organizational development
Human Resource with less EI/EQ contents in their personality have attributes such as
aggressiveness, demanding, ego problems, bossy, confrontational, easily disturbed, poor listener, impulsive, passive, resistance to change, non-responsiveness, stubborn, hard to please, and believe in perfectionism etcetera.
On the other hand, Human Resources with high EI/EQ contents in their personality are
ambitious, driving, strong, decisive, warm, enthusiastic, sociable, persuasive, patient, stable, practicable, predictable, consistent, and good listener.
Everybody wants to achieve success in his life in his field of activities-it may be at home, in office, in the society etcetera.
Environment, Experience and Education (in complete meaning) provide pushbacks to the achievement of the Success in various fields. The three factors along with IQ (which rarely improves) boost your success and it is true.
But further success can be achieved by EQ / EI (Emotional Intelligence).
It works beyond education and IQ. Emotional intelligence refers to -How your emotions influence your life at work and home- Unlike IQ, the emotional Intelligence can be improved.
EI/EQ revolves on the following points.
Know your Emotions - SELF Awareness
Manage Your Emotions and motivate yourself - SELF Management
Recognize and understand other People’s emotions - SOCIAL Awareness
Manage other’s emotions - Relationship Management
“Try understanding Emotion Intelligence subject for successful and happy life. Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence. — Robert K. Cooper. Ph.D.
The four major skills of EI / EQ model are given in the table below along with the further description.
SKILLS OF EI/EQ MANAGEMENT TechPosts
MAY HEL IN THE DEVLOPEMENT OF FOLLOWING PERSOALITY TRAITS
EXPERIENCED STRAIGHT FOEWARD
FAIR AND OPEN MNDED
The Table above shows the list of personality traits that may be added to the personality of the individual, following the Development of Emotional intelligence.
How to Develop Soft Skills
The Desire, Direction, Dedication and Discipline are required for any activity to seek completion. Those who follow , they become different from others and therefore excel.
action is to go for self-analysis. SWOT is one method for such analysis. The
inbuilt personality traits can be analysed as below (for example) and developed
further. The developed personality traits will help in enhancing EI contents at
workplace to get better output.
IQ and EI / EQ, both are necessary. It is EQ / EI that Matters more. Higher the EQ more shall be success. You need a desire, direction, dedication, and discipline to cultivate EI/EQ. Man is physically ill-equipped, but it has the thinking ability and so different from other species.
Successful people do small things in great way. Every failure boosts them for their efforts to achieve success. The chicken must struggle itself from coming out of the egg and does not get any support, and if it comes out with others help it is not likely to survive.
Struggle is must for success. IN the last 30 years before Abraham Lincoln became president of United States of America, passed through the phase of nervous breakdown, defeats in eight elections, failure in business twice but ultimately became well known president of United State of America.
If you want maximal productivity and if you want work that gets the best results, you want the people doing that work to be in the optimal brain state for the work. You are a person who can evict them from the zone of optimal performance by slothfully handling your own interactions with them. So, it’s up to you to take responsibility for your impact on their ability to work at their best. — Daniel Goleman
Soft skills include attributes and personality traits that help employees interact with others and succeed in the workplace.
Examples of soft skills include the ability to communicate with prospective clients, mentor your co-workers, lead a team, negotiate a contract, follow instructions, and get a job done on time.
Hard skills are measurable and usually obtained through formal education and training programs.
Workers with good soft skills can help companies achieve higher levels of efficiency and productivity.